Workforce readiness is a prerequisite for an organization’s ability to create an operation that consistently delivers sustained capability. Does training have a role in creating this state of readiness? Absolutely! Improving knowledge and skills within the workforce are standard outcomes expected of training solutions, and traditionally, what business units demand of the training organization.  Unfortunately, in business environments characterized by high velocity of demand and urgent requirements for flawless performance in the work context, traditional training approaches are falling short of expectation. To meet these new demands, learning opportunities must become as agile and continuous as the work they support. Creating agile learning solutions require a new approach – adoption of a new learning paradigm that integrates a robust Learning Continuum.

The basis for this new learning paradigm requires a new “design think” in the creation process that places the learner AND their work context at ground zero. The point of impact is no longer the classroom or on-line courses. The urgency that stems from sustainable work performance converging with moments of learning need changes our rules of engagement. For training solutions to meet these new demands for agility, we have to meet new criteria that include:

Learning solutions that provide seamless, frictionless and ubiquitous access
 to/from the right learning assets by the right learners
– during their moment(s) of learning need
– in work context-friendly amounts
– in compelling, readily-consumable formats
– to/from the right devices

Considering these solution criteria, one key phrase – “moments of learning need” – represents five scenarios every learner confronts during their journey to competency; learning something new; learning more of something; trying to remember or apply something; when things change; and, when things fail, break or go wrong. The first two moments we already address in our traditional formal training venues. The last three represent our greatest challenge and opportunity, and learners fend for themselves to figure it out while in their work context…where urgency, risk, and business liability are highest.

HPO in partnership with MYCA Multimedia & Training Solutions embrace the PDR Learning Continuum design methodology, Prepare, Deploy & Reinforce to address the entirety of each learning ecosystem. Of these three phases, Reinforce is where we find our greatest potential to contribute to driving tangible business outcomes, and where MYCA stands apart from other learning solution design firms. To effectively serve all five moments of learning need, we pursue in-depth discovery to extract client-specific work context attributes of learner space, media mix, and technology integration. We consider every solution unique because every ecosystem’s characteristics yield unique business demands and work context variations.

Anything less is just training as usual!

MYCA believes the time has come to re-invent training to not only deliver results expected but not delivered by long-held traditions, and evolve our solutions to meet peaking demands for learning agility in the work context. The time has come to provide a continuum of learning that contribute to workforce productivity in their work context in pursuit of the ultimate business goal – sustained capability.

Human Performance Outfitters and MYCA Multimedia & Training Solutions

~ Enabling Agility Via a Learning Continuum ~  

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